SITE TERMS & 

CONDITIONS

Our Mission

At Community Cleaning, we feel it is our social responsibility to make eco-friendly and earth sustainable choices in our cleaning practices, as well as within our community. We feel it is important to support our youth to build a stronger generation of conscientious shoppers.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

Gift cards

Some health and personal care items

Vacuums

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. All refunds will be in the form of a store credit that may be used online or in store.

If you are approved, then your refund will be processed, and a credit will automatically be emailed, or applied to your account.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at store@communitycleaning.ca

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded or returned.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at store@communitycleaning.ca

Shipping

To return your product, you should mail your product to: 73 Brock st. West Uxbridge On. L9P 1P5

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Community Cleaning website Privacy Policy

This privacy policy was last modified on April 20, 2015.

Community Cleaning operates 

https://communitycleaning.ca 

as well as 

http://www.uxbridgecleaning.ca

http://www.scugogcleaning.ca , 

http://www.stouffvillecleaning.ca

This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the site. We use your personal information only for providing and improving the site. By using the site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to your name (“personal information”)

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our site (“log data”). This log data may include information such as your computer’s internet protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our sites.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable mans to protect your personal information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

Community Cleaning Ltd. may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on the site. You are advised to review this privacy policy periodically for any changes.

Contact Us, If you have any questions about this privacy policy, please contact us.

Website Delivery Policy

General Information

All orders are subject to product availability. If an item is not in stock at the same time you place your order, we will notify you, and refund you the total amount of your order, using the original method of payment.

Delivery Location

Items offered on our website are only available for delivery to addresses in Canada. Any shipments outside of Canada are not available at this time.

Delivery Time

An estimated delivery time can be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance, and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within 15 business days of the date of your order. Business days are Monday-Friday, except holidays. Please note we do not ship on Sundays.

The date of delivery may vary due to carrier shipping practices, delivery location, method of delivery and the items ordered. Products may also be delivered in separate shipments.

Delivery Instruction

Please contact us via email if you have any specific delivery instructions.

Shipping costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any additional charges by email following your order.

Sales tax at a rate of 13% will be charged at checkout.

Damaged Items in Transport

Community Cleaning Ltd.

Terms and Conditions

Terms and Conditions (“Terms”)

Last Updated: April 20, 2015

Please read these Terms and conditions (“terms”, “terms and conditions”) carefully before using the https://communitycleaning.ca website (the “service”) operated by Community Cleaning Ltd. (“us”, “we”, or “our”).

Your access to, and use of the Service is conditioned on your acceptance of, and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

Termination

We may terminate or suspend access to our Service immediately, without prior notice, or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Links to Other Web Sites

Our service may contain links to third-party websites or services that are not owned or controlled by Community Cleaning Ltd..Community Cleaning Ltd. has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Community Cleaning Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions, as well as the privacy policies of any third-party websites or services that you visit.

Governing Law

These terms shall be governed and construed in accordance with the laws of Canada, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, lease stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.

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905-852-9419